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FTC wins cases against COVID-19 pandemic scammers

WASHINGTON, D.C. — Two online sellers promised fast delivery of in-demand face masks, sanitizers, gloves and other personal protective equipment. Instead, they left people waiting weeks, or even months, before sending them out.

On Monday, the Federal Trade Commission (FTC) announced that it won two lawsuits against companies that failed to deliver on orders of personal protective equipment (PPE) in the early stages of the COVID-19 pandemic. As part of the victory, the companies were ordered to stop selling these products and provide refunds to consumers.

The FTC said that QYK Brands and American Screening, LLC, deceived people about the availability of PPE gear. At the time, QYK Brands was doing business as Glowyy and other related companies.

The brands marketed and sold PPE including masks, face shields, hand sanitizer and gowns. American Screening marketed the products in bulk, targeting private buyers, local governments, hospitals and nursing homes. Glowyy targeted private buyers.

The FTC said Glowyy began advertising hand sanitizer and PPE in March 2020, saying they were in stock and would ship the same day. However, they repeatedly failed to make good on these promises. The U.S. District Court for the Central District of California found that not only did they fail to actually ship the product for weeks or months, but they failed to offer refunds to consumers or allow them to consent to the delay as required by the Mail Order Rule.

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