A woman’s boyfriend reportedly signed up for a credit card due to an Uber Eats promotion that seemingly never applied, and she’s taken to TikTok to share her concerns.
The video, posted by Sam Doll (@sam_d0ll) on April 2, opens with her saying, “Uber Eats support messed with the wrong bitches boyfriend.”
She begins with an explanation of the issue, “Uber Eats has this promotion where if you sign up for an Aeroplan credit card, you get Eats Pass for 6 months. Eats Pass is a pass where you get free delivery and other perks. So Joe, who loves a deal because he’s frugal, goes on his Uber app to apply the pass, and they charge him for it.”
“He’s a reasonable man. He’s like, no problem, I’ll just go to Uber support, surely they’ll handle this for me. How wrong he was.”
She continues, showing a screenshot of his conversation with Uber support, where he was told not how to purchase the Eats pass as opposed to helping with his inability to access the one allegedly attached to his credit card. He explained again that he had the card, but the card was not working alongside his Eats pass. Uber then suggested that he reach out to Air Canada’s customer service to resolve the issue.
It does appear that there is a promotion where Aeroplan cardholders do receive an Uber Pass with their credit card, albeit not an Uber Eats pass.
Sam’s boyfriend Joe continued to exchange messages with Uber support where Joe found little to no…