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Robocalls fuel jump in complaints to federal regulator


Paul J. Richards/AFP via Getty Images

Americans have had it with annoying robocalls and telemarketing calls: Complaints to federal regulators increased by 25% in the past year. 

In a biennial report to Congress published Wednesday, the Federal Trade Commission said it received more than 5 million complaints about violations of rules tied to the Do Not Call Registry in fiscal year 2021, which ended Sept. 30. That’s up from about 4 million complaints received in fiscal 2020. In fiscal 2019, the agency received nearly 5.4 million complaints, according to FTC data. 

Overwhelmingly, the FTC said, the complaints received last year were about robocalls, or prerecorded calls that are automated and made using an automatic dialer. Many of these calls were scams that involved callers pretending to be government officials or…

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