Poor response from banks on cyber frauds during weekends

The Tamil Nadu police have written to the Union government on the “lackadaisical response” of banks to complaints of cyberfrauds made on holidays or after working hours.

The police have pointed out that there is almost no response from banks when fraudulent transactions are reported after working hours, at weekends and on closed holidays, and this is affecting investigation. The police have called for the establishment of a 24/7 cybercell by banks to assist investigators.

Confirming this to The Hindu on Tuesday, Amaraesh Pujari, Director-General of Police, Cyber Crime Wing, said the poor response had resulted in the number of cybercrimes going up on holidays since cybercriminals seemed to have sensed that they could commit an offence and get away with it.

He said the Union Ministry of Home Affairs had taken up the issue with the Reserve Bank of India and the other authorities and sought an immediate solution. “As part of an intensive campaign to prevent cybercrimes, we are creating awareness among the people of the Do’s and Don’ts. In the event of a fraud, we are encouraging them to file complaints as early as possible. While online complaint platforms are available, even a call to the ‘1930’ cyber control room is enough to set the due process of law in…