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Explained: What to do if your bank account has been scammed in the UAE?

Online fraud is increasing day by day, with bank accounts also being scammed in the UAE. Many times, you may get a call purportedly from a bank asking for your personal details, or your account number. It is important to beware of scam calls, or messages which request for your OTP.

In this connection, the Government of UAE has issued a new law called the Federal Decree Law No. 34 of 2021 Concerning the Fight Against Rumors and Cybercrime (New Cybercrime Law). The Cybercrime Law has been issued to fight against hacking, breach of personal data and information, forgery of electronic document, tampering with digital evidence, child pornography, amongst others.

What Does the Law Say?

The New Cybercrime Law criminalises action under Article 40, where a person has seized for himself or another person, movable property, benefit, document or signature of such document, by adopting a fraudulent manner, or using false name or impersonating oneself online – through information network, electronic information system or information technology, will be sentenced to imprisonment for at least 1 year and / or pay fine. The fines could range from AED 250,000 to AED 1 million.

That means any person who scam calls you, or emails through phishing could be punishable under the New Cybercrime Law.

Article 11 of the New Cybercrime Law also states the following:

1. Everyone fabricates a website or electronic account or mail and falsely ascribes the same to a natural or juristic person shall…

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