Cash App user says she was scammed; app is convenient but risky
Convenient but risky. That’s how a Milwaukee woman describes an app many people have on their phones.
MILWAUKEE – Convenient but risky. That’s how a Milwaukee woman describes an app many people have on their phones.
Karen Brimley-Massey says expanding her digital wallet made her money less secure. Early one morning in mid-October, Brimley-Massey got several alerts that her money was being withdrawn via her Cash App account.
“My phone just starting dinging,” said Brimley-Massey. “$200. $200. $200 is coming out of my account.”
Brimley-Massey says she lost more than $2,000 through her Cash App account. After draining her Cash App balance, she says a hacker went after the money in her savings account linked to the app. Her credit union eventually blocked the transactions.
Brimley-Massey says her money was transferred to fake Cash App profiles created using her daughters’ names and pictures.
“They didn’t spell their names right. There were pictures that they pulled from Facebook or something,” said Brimley-Massey.
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Brimley-Massey says she only got the app because she thought it would make her life easier.
“For my daughters, to conveniently send them money,” said Brimley-Massey.
Brimley-Massey tried to get her money back, but Cash App told her in an email, “this transaction was authorized by you or someone you authorized … your…
