Money transferring app Zelle is warning customers to be aware of scammers’ tactics on the app: “Banks would never ask a customer to transfer funds between accounts…”
According to ABC 13, some Zelle customers have been getting bamboozled by scammers on the app who are tricking them into making electronic withdrawals that leave them open to having their money stolen. One woman named Lura Ball says a thief stole $18,500 after she fell for a scam on the app.
“I could not believe that I got scammed. I just could not believe it,” said Ball. “I was so ashamed.”
The entire situation happened after Ball received a text that appeared to be from Bank of America. “I usually just ignore those, and I get a phone call from Bank of America small business saying there are several fraud attempts,” said Ball. The text and call ended up being from a scammer who change their number so that it shows a different Caller ID.
They asked her to send money using Zelle. “All of a sudden I started getting alerts from one of my other emails saying that I had transferred money to a Chase account and I said ‘what?’” said Ball. The money was part of a loan she received to start her cookie business. She’s filed a claim with Bank of America, which issues the app, and it denied her claim twice.
ABC 13 reports Bank of America responded to the incident, saying: “Banks would not ask a customer to transfer funds between accounts or request sensitive account information. We alert…
