Utility Scams Heat Up In Summer, Chester Government Warns

CHESTER, NJ — Chester Township officials are telling residents to be on the lookout for PSE&G utility scammers as the summer weather heats up.

With an overdependence on electricity during hot weather months and many customers still experiencing financial hardship as a result of the COVID-19 pandemic, utility scammers continue to trick customers into providing personal information and paying “unpaid bills” in order to avoid service disconnection, according to township officials.

PSE&G advised the township to remind customers to be wary of utility imposters who claim to be associated with the company. According to the company, scammers use sophisticated tactics to target vulnerable customers such as senior citizens and small business owners.

“Protecting our customers is a top priority. It is critically important we continue to raise awareness and educate customers about how to spot and stop potential scams,” said Jane Bergen, director of billing, Customer Care for PSE&G. “Scammers continue to adapt and develop increasingly sophisticated tactics to take advantage of our customers.”

Scammers increased their calls, texts, emails, and in-person tactics throughout the COVID-19 pandemic, and they continue to contact utility customers, demanding immediate payment to avoid service disconnection.

“PSE&G would not send…