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UK Finance warns about scam text messages

UK Finance has warned of scam delivery text messages ahead of Christmas, as data has shown they are on the rise.

Figures provided to UK Finance by cybersecurity company Proofpoint showed in the final quarter of this year more than half of all reported ‘smishing’ text messages claimed to be from parcel and package delivery firms. 

This proportion has more than tripled compared to the final quarter of 2020.

UK Finance said as more people are doing their Christmas and Boxing Day sales shopping online, criminals will be targeting the huge numbers of parcels being delivered across the country.

Often the fake text messages claim the courier has been unable to make a delivery and ask the recipient to pay a fee or provide additional details in order to rearrange, it explained.

They offer a link to “a very convincing but fraudulent website” asking for personal and financial information.

Katy Worobec, managing director of economic crime at UK Finance, said: “Scrooge-like criminals are using the festive season to try and trick people out of their cash. Whether you’re shopping online or waiting for deliveries over the festive period, it’s important to be on the lookout for scams.

“Don’t let fraudsters steal your Christmas – always follow the advice of the take five to stop fraud campaign and stop and think before parting with your information or money.”

Proofpoint operates the 7726[1] text message system on behalf of mobile phone operators, which allows customers to…

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