Can scam victims get their money back from payment apps?
More people continue to lose money to scammers asked to send it through payment apps like Zelle and CashApp and they cannot get that money back. However, Consumer Reporter Heather Sullivan has learned there may be a way victims can get that money back.
HOUSTON – More people continue to lose money to scammers asking them to send it through payment apps such as Zelle and Cash App, and they can’t get that money back, but consumer advocates say there may be a way to get it reimbursed.
Kristine Rathburn thought she was sending money to a soldier overseas, but Social Catfish investigators discovered it was a scammer in Nigeria.
“He kept asking me for money for his son. I would send a little bit here and there,” said Rathburn. She says those payments added up to almost $2,000.
2 Houston men claim they were scammed through Cash App
EDITORS NOTE: This video is from a previous story. In both of the cases, the scammers claimed they were employees of Cash App. FOX 26’s Heather Sullivan has a few tips that can help beware of scammers.
Thousands and thousands of people have lost big money to scammers. They are asked to send payments through apps like Zelle, Cash App, Paypal, and Venmo. Like Rathburn, many victims say they can’t get their money back through the app or bank.
“I wish they could do more, but you can’t get your money back once you send it,” said Rathburn.
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