A lot of Arizonans are getting a text, an email, or a call about a fraudulent charge.
It says your credit account has just been charged to renew some service, and if it’s a mistake, they leave a number for you to call.
Others are getting invoices from Geek Squad, a legitimate service of Best Buy. It might say your yearly protection plan is expiring today and will auto-renew for $325, or it could say the plan has been renewed and your account was charged $239.
Even if you never had a plan, if you think you’re paying for something you didn’t order, it’s upsetting.
You’d take action.
And scammers know that.
They’re using many real business names to lure you.
Moriah got an urgent email saying she was being charged $453 for her Norton Antivirus protection.
She never used Norton.
Charlynn got a call that there was a $1,000 fraudulent charge on her Amazon account.
To dispute it, they wanted her to “download a program giving him access to control my laptop.” She refused.
Each of the fake invoices has a number to call and dispute the charge.
Shirley tells me she made that call. To get her refund, Shirley gave the man access to her computer and bank account as instructed.
But she says “when entering the amount of the refund fee, it changed from $399 owed, to $3,999.”
So, they somehow made it appear they gave Shirley an extra $3,000 and they wanted it back.
To do that, she’d have to buy gift cards. That’s when she hung up.
It’s something Kaarina wishes she had done.
Kaarina let me know her PayPal…