A woman who lives in Broward County says a scammer drained thousands from her crypto and bank accounts.
It’s a scam Yva Horrobin said started from her cellphone. On what seemed like a normal day at work in late November, she noticed her cellphone did not have signal.
“I wasn’t able to make any phone calls. I wasn’t receiving any phone calls. I could not send out any text messages, I could not call my phone carrier,” Horrobin said.
She used a Wi-Fi signal to check her email, and that’s when she found notifications from her bank warning of unauthorized activity.
“I went into my Coinbase account and I could not get in. I went to my other financial account, I could not get in. My passwords were changed, and my two-factor authentication was changed. I was literally locked out of all my accounts,” Horrobin said.
Within hours, her Coinbase crypto account was drained of $18,165. She said the scammers transferred another $3,000 from her bank account.
“I went into shock, I literally went into shock,” Horrobin said. “I laid on my couch and crawled into a ball, and I just felt like a nightmare.”
When Horrobin spoke with her cellphone provider, T-Mobile, she said a representative told her someone went into a T-Mobile store in New York and asked to activate her cellphone service on a different phone. Horrobin said she did not authorize a SIM card swap.
A T-Mobile representative told NBC 6 Responds in a statement, “We’re very sorry…