LOVELAND, Colo. — A Loveland woman is fighting to get back thousands of dollars after falling for a phone scam. She says her pleas have fallen on deaf ears, so she’s turning to Contact Denver7.
“It’s frightening when you can’t get them to believe you,” said Nancy Baranczyk. “It’s like nobody’s listening.”
As of Monday, Baranczyk is still on the hook for $10,000. She says it all started with an unexpected phone call back in December.
“This guy said his name was Peter… and he works for the fraud department at Bank of America,” she recalled. “[He said] they noticed that somebody tried to charge $7,000 to Vrbo on our credit card. He knew everything about me. I gave no information.”
The caller told her in order to get the charges removed, she’d need to share the two codes sent to her phone. Unbeknownst to her, those codes gave the caller access to her account.
Baranczyk gave the codes and thought the problem was resolved until she called Bank of America to verify the incident. A representative for Bank of America told her no charges for Vrbo had been documented. Instead, a $10,000 charge for Airbnb had been placed on her account.
“I knew right then and there that something bad happened,” Baranczyk said.
The fraudulent charges had been placed on her AAA credit card. Baranczyk disputed the claim and was told the fraudulent charges would be credited back to her account. Over the past month when the card’s issuer changed from Bank of America to U.S. Bank, the Loveland woman was…
